Frequently Asked Questions
Everything you need to know about your Marco Moreo Milano experience.
Where are Marco Moreo shoes manufactured?
Every pair of Marco Moreo shoes is designed and handcrafted in Italy, ensuring the highest standards of artisanal quality and authentic 'Made in Italy' craftsmanship.
How long does shipping take for international orders?
We offer worldwide shipping. Orders are typically processed within 24-48 hours, with delivery taking between 3 to 7 business days depending on your location.
What is your return policy?
We accept returns within 14 days of delivery. Items must be in their original, unworn condition with all packaging intact to be eligible for a full refund.
How do I find my correct size?
Our shoes generally follow standard European sizing. We provide a detailed size guide on each product page to help you find the perfect fit between US, UK, and EU scales.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and Apple Pay for a secure and seamless checkout experience.
How should I care for my leather shoes?
To maintain the quality of your shoes, we recommend cleaning them with a soft, damp cloth and using specific leather conditioners. Avoid direct exposure to heat and moisture.