Returns & Exchanges

We want you to be completely satisfied with your Marco Moreo Milano purchase; if your shoes aren't the perfect fit, you can return them within 14 days of delivery. All items must be unworn, in their original packaging, and accompanied by proof of purchase.

Return Process

• 1.
  Initiate Your Request

  Log into our online return portal using your order number and email address to select the items you wish to send back.

• 2.
  Prepare the Package

  Place the shoes in their original designer box and secure them inside a protective shipping carton to ensure they arrive in pristine condition.

• 3.
  Attach the Label

  Print the prepaid shipping label provided via email and affix it clearly to the outside of your return package, removing any old tracking stickers.

• 4.
  Ship and Track

  Drop off your package at any authorized courier location and keep your receipt; our team will process your refund once the quality inspection is complete.